At Melbourne Sweepstake, we value and respect your right to privacy. This Privacy Policy explains how we collect, use, share, and protect personal information that you provide us or that is collected through our services.
Personal Information We May Collect
We may collect the following types of personal information:
Account Registration Information
When you create an account with us, we may collect personal information such as your name, email address, and password (hashed for security). We use this information to:
We do not share any of the collected registration information with third-party providers without explicit user consent.
Device and Browser Information
When you interact with our platform, we collect device and browser information such as device type, operating system, and language settings. We use this data to:
We may share aggregated and anonymized device and browser information with third-party providers for marketing or analytical purposes.
Cookies and Tracking Technologies
Our platform uses cookies and tracking technologies like pixel tags, JavaScript libraries, and other similar tools to:
You can manage your cookie preferences through our cookie settings page. We may also share aggregated cookie data with third-party providers.
Communication Preferences
We will contact you primarily via email about important account-related matters, updates to our services or terms of service. You may choose to opt-out of promotional emails by using the unsubscribe link in every newsletter sent.
Data Storage and Retention
We store your personal information securely on servers located within Europe with redundant data backup systems. We retain user data for as long as necessary to provide our services, maintain accurate analytics and meet regulatory requirements.
Security Measures
To protect your account and data, we implement various security measures:
We strive to ensure that our platform is safe from unauthorized access or other cyber-attacks. However, no online service can be completely secure.
User Rights Regarding Personal Data
You have the following rights regarding your personal data:
To exercise these rights, please contact our support team.
Third-Party Services or Integrations
We may integrate with third-party services or providers, such as:
These integrations are subject to change over time. We will always strive to clearly communicate any data sharing intentions at the point of integration.
Compliance with Applicable Privacy Regulations
We comply with all applicable privacy laws and regulations in Europe, including:
Your right to erasure also applies under these laws. You may contact our support team regarding your rights.
This policy is not intended to limit or change the existing data protection laws you are subject to.
Platform Monitoring for Security and Fraud Prevention
We continuously monitor user traffic, behavior, and activity on our platform for security and fraud prevention purposes.
Session Management and Login Protection
For technical and operational diagnostics purposes, we track and record logins, including failed attempts. This information is not shared outside the company without explicit consent.
The data collected during login processes does not directly identify individual users but serves a technical purpose in preventing potential abuse.
Use of Anonymised or Aggregated Analytics Data
We use anonymized and aggregated analytics to improve our services, enhance user experiences and better understand game behavior. This is done so that we do not infringe upon the rights and identities of individual players.
Our primary goal when processing data for analytical purposes remains the same: enhancing platform performance while keeping personal info confidential.
Age Restrictions and Minor Protection
We follow age-restriction guidelines set out by regional laws to ensure our services are unavailable to minors. The minimum age required is 18, unless stated otherwise in applicable local legislation or terms of service.
Any account opened with information indicating a minor (or under the relevant legal consent threshold) will be immediately suspended and deleted at user request following proper verification measures.
Technical Logs
Our technical logs keep track of all data exchanged between devices during platform usage. These are necessary for:
This also supports incident response efforts if security breaches occur, helping us improve our services more effectively over time by incorporating such event patterns in safety precautions.
Your Choice Regarding Privacy Policy Updates
Any changes we make to this privacy policy will be communicated promptly and prominently on the Melbourne Sweepstake website. By accessing or using our platform after updated terms go into effect, you accept those updates as your consent for future data processing practices mentioned above.
If at any time you want information about specific usage metrics used across all of your interactions with Melbourne Sweepstake's services contact us via support channels available.
